As a Telemarketing Intern, you will be entrusted with implementing and overseeing direct telemarketing campaigns that resonate with students, parents, and educational partners. Your contribution will be crucial in achieving the student enrollment objectives for Enko Education’s schools in Senegal and Cameroon.
Under the direction of the Group Marketing Digital Officer, you will be responsible for calling prospective parents who have demonstrated an interest for our schools and converting them into enrolments.
Role Mission
Execute a high volume of outbound calls to leads based on a provided script, with the goal of converting them into prospective enrollees ready to register.
Diligently document details of all call interactions in our CRM system for tracking and analysis.
Perform daily or weekly analysis of call patterns, queries, and outcomes to identify trends and suggest improvements to the call strategy.
As an ideal candidate, you
- Must reside in Dakar, Sénégal, with a strong understanding of the local culture.
- Are proficient in Wolof, English, and French to effectively communicate with our diverse student and parent community.
- Possess excellent verbal communication and interpersonal skills, with the ability to engage and inspire potential students and their families.
- Have previous telemarketing or customer service experience, which is advantageous but not essential.
- Are self-motivated and capable of thriving in a dynamic, fast-paced environment.
- Must have a personal computer to manage daily tasks and efficiently operate platforms like Pipedrive and WhatsApp Business.
Location, Salary, and Start Date
Start date: As soon as possible.
Location: Based in Senegal.
Remuneration: Competitive, commensurate with local industry standards and experience.
About Enko Education
Enko Education is a fast-growing network of African international schools, increasing access to the world’s best universities for learners across Africa.
Enko Education has developed innovative programs leading to globally recognized and sought after qualifications. We are able to offer those at a fraction of the cost charged by other international schools in Africa. Furthermore, Enko learners are supported in their higher education applications through our university guidance program. It supports them in selecting the right universities and securing both admission and financing for their studies. We offer an outstanding learning experience, striving to educate our learners with Africa at heart and the world in mind.
The Enko Education model is showing impressive results, with learners joining top universities like Yale University (USA), Sciences Po (Fr), the University of Toronto (Canada), African Leadership University (Rwanda), and many more.
Enko Education’s network today includes 14 schools across 9 African countries and aims to reach 60 more schools in at least 20 African countries over the next five years. The group is funded by international institutions such as Proparco, I&P, OikoCredit, BIO, and LiquidAfrica.
